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Tutorials

How to create a Support Ticket

There are 3 ways to create a Support Ticket: 1. Forward a support request email to Free Help Desk: • In Settings, in the Email Forwarding section, ent...

How to import your Zendesk Knowledge Base articles

If you have a Zendesk account and want to import all of your Knowledge Base articles automatically (so you don't have to enter all of the content from...

How to customize Free Help Desk with your branding

You can brand your Knowledge Base, Help Widget, Customer Portal and Notification Emails with your brand colors and logo: • In Settings, in the Ac...

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