📚 Knowledge Base
Find answers to common questions and learn how to use our services
FAQs
How do I add more than 1 Agent to my Free Help Desk?
The short answer is you can't (at the moment). Multiple agents in one account is a planned PAID feature. We were waiting to see if anyone needed this ...
Tutorials
How to create a Support Ticket
There are 3 ways to create a Support Ticket: 1. Forward a support request email to Free Help Desk: • In Settings, in the Email Forwarding section, ent...
How to import your Zendesk Knowledge Base articles
If you have a Zendesk account and want to import all of your Knowledge Base articles automatically (so you don't have to enter all of the content from...
How to customize Free Help Desk with your branding
You can brand your Knowledge Base, Help Widget, Customer Portal and Notification Emails with your brand colors and logo: • In Settings, in the Ac...
No articles found matching your search.
Powered by FreeHelpDesk